Affiliated with Rush Street Interactive, SugarHouse launched its online casino in Pennsylvania on July 17, 2019. SugarHouse has roots in not only Pennsylvania, but New Jersey as well. Not only does SugarHouse have an online casino, but an online sportsbook, too.
With a few months in operation now, and licensed through the Pennsylvania Gaming Control Board, let’s check out this iteration of SugarHouse’s product.
Pros & Cons
- Generous welcome offer
- Great software partners
- Well-known in the State
- No iOS accessibility
- Shallow game pool
Promotions and Bonuses
The welcome bonus at the online casino is the same as the online sportsbook. When you signup and deposit for the first time, use the promo code “250MATCH” and you will get a 100 percent match up to $250.
In order to access these bonus funds, you must complete a 1x playthrough. Meaning, if you want to access the full $250 (if that’s what you deposit), you must wager $250 on the site. We have seen playthrough amounts up around 40x, so 1x is more than generous here.
The registration process at SugarHouse is similar to other online casinos in Pennsylvania. There are three steps. In the first step, you'll have to provide your email address, a password and a promo code to claim your welcome bonus. In the second step, you have to enter your name, zip code, street, date of birth and gender. Lastly, you have to enter a screen name, your mobile phone number and the last four digits of your social security number. To protect your account, you'll also have to create two security questions.
If you're a Rush Rewards member, have an account with SugarHouse NJ or if you're part of the Casino4Fun platform, you can skip most of these steps and do a fast registration instead.
Deposits and Withdrawals
- SugarHouse Prepaid Card
- Credit Card
- Cash Cage
- PayNearMe - $500 max per day; $10,000 per 30 days
The layout is simplistic, simple and easy to navigate. There are links to the promotions, help buttons, rewards and a link to the sportsbook at the top. There is also a slideshow displaying the different promotional offerings on the site.
Just below the graphic slideshow, there are additional filters and a search bar to help you find particular titles. Below these filters are the games, with graphics, as well as the minimum bet amounts listed below the games.
To the right of the page is a scrolling list of winner on the site. This allows people on the site to aspire to want to be on the list as well, and shows proof that people actually do win on this site.
Players can access SugarHouse PA on your desktop, mobile web browser and Android devices. Right now, there is no iOS platform, but that could come to fruition in the future, though it has not yet. You can download the Android app on the website through your mobile device.
Fortunately, for Android users, the layout is nearly a carbon copy of the desktop version, so you will not need to learn a new platform whatsoever. This is exactly what they needed to do for the mobile app.
SugarHouse Casino has partnered with some of the industry's best software providers to deliver the most entertaining slot and table games. Players in Pennsylvania can enjoy games from big studios, such as IGT and NetEnt, or explore what some of the smaller studios, such as Konami and Everi, have to offer.
- 70+ slot games
- Table & Card games: different versions of Roulette, Blackjack & Baccarat
- Progressive Jackpot Slot: Divine Fortune (nearly $31,000)
The game library is a bit light here on SugarHouse, but keep in mind it is still a relatively new platform. As time goes on, and when SugarHouse feels it makes sense, they will add additional casino games.
SugarHouse Casino PA currently does not have a live casino. However, the New Jersey version of the site does hold a live casino, so we're optimistic live dealer games will be added for PA players in the near future.
For loyal customers, there is the iRush Rewards program. You can earn Loyalty Level Points and Bonus Store Points with every real money wager you make, used to increase your loyalty level or to purchase rewards in the Bonus Store.
There are 10 loyalty levels in total, each unlocking more rewards, such as special offers, birthday gifts, access to exclusive VIP events and free dinners. There is also an Elite level, which is invite only.
Support and Security
SugarHouse PA offers numerous forms of customer support. While it may not be 24/7 support, it’s very close, being available from 9:30 a.m. - 2 a.m. eastern time.
The forms offered are live chat and email. These can be accessed by clicking the help button. Here, to the right side of the page you will find links to these different methods.
Responsible Gambling Features
Though there is no traditional “Responsible Gaming” green logo, there is a dedicated section on SugarHouse PA for Responsible Gaming. In addition to information about hotlines and various organizations you can contact if you need help with a gambling problem, you can also set standards for yourself by setting session and deposit limits as well as a self-exclusion period, which can last anywhere from 1-5 years. In our opinion, we think they should add the usual logo to make it that much easier to access this information.
The game pool is shallow at SugarHouse PA, but there is a bit of charm when it comes to it. It feels intimate and very casual friendly, which is complemented by the welcome offer. Everything here can evolve and get bigger and better, but right now it’s obviously in its infancy. There will be more games. There will eventually be an iOS app.
But there is something to be said about being involved with a smaller casino such as this one, and use the welcome offer to perpetuate your bank roll and enjoy what they do offer.SugarHouse Casino